Case Studies

Participle was set up to apply inovative design approaches to public sector reform.

The Kafka Brigade is called into action when citizens and public servants become tangled in a web of dysfunctional rules, regulations and procedures. The Brigade’s unique research method allows it to quickly diagnose and remedy the key problems standing in the way of top quality service.

One of the best examples of ICT as an enabler of innovation is Sundhed, the Danish eHealth portal. Sundhed brings the public Danish Healthcare Services together on the Internet. This makes it possible for patients, their families and healthcare professionals alike to access information and to communicate with each other.

M-PESA is a Safaricom service which allows people to transfer money using their mobile phones. It has revolutionised money transfer in Kenya and significantly reduced levels of financial exclusion, by making it easier, safer and cheaper to send and receive money.

Diakoniewerk Arbeit & Kultur gGmbH was set up in 1985 to run a small number of employment measures funded by the regional labour office, but has since expanded into a social enterprise which provides wrap around services for social welfare in the community.

KoiSPE represents a new pathway to social inclusion for persons with psychosocial disabilities and serves both therapeutic and entreprencial purposes.

Kiva was the world's first peer-to-peer micro-lending site.

Inspired by the Nobel Peace Prize Winner, Muhammed Yunus and his Grameen Bank, Social Development Centre SUS - in cooperation with the Municipality of Aarhus in Denmark – has launched a development project in which socially vulnerable people get professional coaching and take up micro-loans to start a new life as self-employed persons.

A method including multiple perspectives on interventions towards socially vulnerable people – focusing on resources in their personal network.

During the past couple of years Social Development Centre SUS has held four courses in what we call ‘user journalism’. The purpose of inviting socially vulnerable people (users) to a course in journalism is to qualify them to write and create articles based on their life situations.